TERMS & CONDITIONS

Animulas is owned by Johan Hovgaard Simonsen and is registered in Denmark with CVR number DK36617632.  All products and services purchased from Animulas are traded in Denmark under Danish law.

Product & Service Inquiries

Contact Animulas on concierge@animulas.com for inquiries on products and services. Animulas currently does not trade with the United States of America and Canada.

Exchanges & Refunds

Products and services from Animulas are made-to-order and cannot be exchanged or refunded.

Shipping

All products are shipped with courier and should reach you within 4-5 working days after day of shipment pending local customs inspection. Animulas is not liable for any delays or costs this might incur.

Prices

Prices are listed in Euro excluding VAT for orders from outside the EU, and in Euro including 25% VAT for orders within the EU. If you are ordering to an address outside the EU, you are personally responsible for settling any import taxes, duties and VAT applicable in the country of import. In most cases, this will be automatically handled by the courier, and you will be able to settle your due amount directly with the courier upon delivery.

Warranty

Animulas follows Danish warranty regulations and accepts complaints on manufacturing defects within two years from date of purchase.

Copyright

The trademark, Animulas, all product and service designs, product material such as product names and images and any other content included on this website are the sole property of Johan Hovgaard Simonsen, owner and founder of Animulas (Denmark registered company, CVR 36617632), and are protected by international copyright and trademark laws. Any violations of this will result in prosecution.

Privacy

All information you share with Animulas is treated as strictly confidential and in accordance with international consumer legislation. Your personal information will not be shared, circulated or modified in any way without your consent.

Disclaimer

Use of this website and our products is at own risk and Animulas will not be liable for any damages this might incur. To avoid damage, we advise that the website and our products are only used as intended by Animulas. Products from Animulas are made by hand and might differ from the product images displayed on this website. All images are for reference only.

Consent

In using this website, you accept the terms and conditions stated on this page. The terms and conditions of Animulas were last updated on January 23, 2020.